At CrownX Limited (referred to as “CrownXPlayer,” “we,” “us,” or “our”), we prioritize your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit crownxplayer.com or use our services. By accessing or using our services, you agree to the terms outlined in this policy.
Company Name: CrownX Limited
Business Registration Number: 77514644
1. Information We Collect
We may collect personal and non-personal information to enhance your experience and provide our services. This may include:
- Personal Information: Name, email address, payment details, and device information (such as MAC address).
- Non-Personal Information: IP address, browser type, device type, and usage data (such as interaction with our app and website).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services.
- To process payments and manage your account.
- To communicate with you, including sending updates, support, or promotional content.
- To comply with legal obligations and resolve disputes.
3. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following:
- Service Providers: Third-party partners (e.g., payment processors like Airwallex) who help us deliver our services.
- Legal Compliance: We may disclose your information to comply with legal obligations or in response to lawful requests from public authorities.
5. Airwallex Payment Processing
To process payments on crownxplayer.com, we use Airwallex. When you make a purchase or process a transaction, your payment details will be securely handled by Airwallex. You can review their privacy policy for more information about how they handle your data: Airwallex Privacy Policy.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to track usage patterns, preferences, and improve your user experience. You can manage your cookie preferences through your browser settings.
7. Your Rights and Choices
You have the right to access, correct, or delete your personal information. You can request that we update your details or opt-out of receiving communications by contacting us at contact@crownxplayer.com.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
9. International Data Transfers
Your information may be transferred to, and maintained on, servers located outside your country. By using our services, you consent to the transfer of your information to countries that may have different data protection laws.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will be effective immediately upon posting.
11. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
Email: contact@crownxplayer.com
Company Name: CrownX Limited